COVID-19 Information

Links for Multilingual News & BOSAI Info

Current COVID-19 Cases in Nagasaki

Consultation Services for Foreigners in Nagasaki

095-820-3377 (Mon-Sat 9:00-17:00)

The service is available in these languages: English, Chinese, Korean, Thai, Vietnamese, Malay, Nepali, Indonesian, Tagalog, Burmese, Khmer, Mongolian, Portuguese, Spanish, French, Russian, German, Italian

This number is not only for COVID-19 but also general information.
Please call for any COVID-19 related information.

COVID-19 Consultation Center with Multiple Languages

Please stay informed about the latest news and advice:


COVID-19 Emergency Welfare Fund

Special Cash Payment

About special cash payment  (Omura City Website)

Please check the website of the Ministry of Internal Affairs and Communications for an overview of the special fixed benefit program. Applications will be processed by the city, and application forms will be sent by mail starting from May 15.

In addition, acceptance of online applications using the My Number Card from the government’s website site has started from May 1.

The beneficiaries are those who are recorded in the Basic Resident Register before the cut-off date. (April 27, 2020)
The recipient is the head of the household to which the person belongs

Benefit amount
Each person is eligible for a payment of 100,000 yen.

How to apply
You can apply by mail or online. See the flow chart below.
Even those who can apply online can also apply by mail.

Confirmation of application method for special fixed benefit (flow chart) (PDF: 2,397KB)

Mail application method
Application delivery date: about May 15, 2020
Payment start: around mid-May, 2020
Application processing: around late May

The application will be sent from the city hall. Please include your account number on the application form and submit copies of your account verification documents and a copy of your ID to the city office.


Online application method (owner of my number)
Payment start: May 1, 2020
Payment start: mid-May, 2020

From the application screen for special fixed benefit of the website, after inputting the information of the household owner and household members and the transfer destination account number, upload the transfer destination account confirmation document and apply online (identity confirmation by electronic signature is carried out therefore, an identification card is not necessary.

Minor portal (link to external site)
Minor Portal (Special Fixed Benefit) Q & A (PDF: 279KB)
My number card (special fixed benefit) Q and A (PDF: 101KB)
My Number Comprehensive toll-free number (free): 0120-95-0178

Reception hours: Weekdays 9:30 to 20:00, Saturdays, Sundays and holidays 9:30 to 17:30

Ministry of Internal Affairs and Communications Call Center
Contact: 03-5638-5855
Reception time: 9:00 to 18:30 (excluding Saturdays, Sundays and holidays)